Shipping Policy — Moon Naturals

Last updated: November 10, 2026

Thank you for shopping with Moon Naturals! We want your shopping experience to be simple, clear, and enjoyable.

Order Processing

Our apparel is made to order through our printing and fulfillment partner. Most orders are produced and prepared for shipping within 2–4 business days. Processing times may vary depending on product availability, order volume, and other fulfillment requirements.

Shipping time is additional and depends on the destination and carrier.

Shipping Methods & Delivery Times

We currently ship to eligible destinations within the United States.

Estimated delivery times may be provided at checkout. These estimates are not guaranteed and may vary due to production schedules, carrier delays, weather conditions, holidays, or other circumstances beyond our control.

Shipping Costs

Shipping charges are displayed at checkout before payment. Rates may vary depending on your shipping destination, products ordered, and available shipping services.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information when available. Please allow time for tracking information to update.

Address Accuracy

Please verify your shipping address before completing your purchase.

If you notice an error, contact us immediately. Address changes cannot be guaranteed once production or shipping has begun.

Lost, Damaged, or Delayed Packages

If your package arrives damaged, is lost, or experiences a significant delay, please contact our customer support team.

We will review the situation and assist with available solutions in accordance with our policies and applicable consumer protection laws.

Order Changes & Cancellations

Because our apparel products are made to order, requests for changes or cancellations should be submitted as soon as possible.

Once production begins, changes or cancellations may no longer be possible.

Any applicable refunds will be handled according to our Return and Refund Policy and applicable law.

Contact Us

For questions about shipping, orders, or delivery, please contact:

Moon Naturals Customer Support
Email: info@moonnaturals.org
Location: Los Angeles, California, United States

Thank you for supporting Moon Naturals!